Are There Any Exceptions to the Return Policy?

Yes, the following exceptions apply. Partial refunds may be issued for items that: Show signs of use Are not in their original condition Are damaged or missing parts (not caused by us) Are returned more than 30 days after delivery For full details, please refer to our Return Policy .

(4.8 Rating)

Enid - Orthopedic Comfortable Heels

Name: Enid - Orthopedic Comfortable Heels
Brand: Frances Whitmore
Price: 39.95 GBP
Availability: InStock

£39.95 £100.00 SALE

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★ | 10,000+ Happy customers

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Complete your look

Step confidently into your day with the Enid — the orthopedic heel designed for elegance, support, and all-day ease. Thoughtfully crafted for women who refuse to choose between comfort and style, this heel supports your every step with grace.

Supportive comfort: Ergonomic insole and cushioned heel absorb shock and reduce pressure, keeping you pain-free from morning to night.
Stylish stability: A wide toe box and subtle heel combine to create a flattering shape without compromising posture or balance.
Walkable design: Built-in arch support encourages healthy alignment and relieves tension across the feet, knees, and lower back.

📏 Women's Shoe Size Guide (in inches)

EU Size	US Size	Foot Length (in)
EU 35	UK 2	8.9″
EU 36	UK 3	8.9″
EU 37	UK 4	9.2″
EU 38	UK 5	9.5″
EU 39	UK 6	9.8″
EU 40	UK 7	10.0″
EU 41	UK 9	10.2″
EU 42	UK 10	10.7″

We send all orders with a tracking code, so you can follow your parcel at any time. You’ll receive the tracking code by email within 24 hours of placing your order.

Delivery within the UK is free of charge.

Size Information: We recommend choosing one size up for the best fit.

Custom Sizing: If you’re between sizes, we suggest opting for the next size up for added comfort.

Measurement Tips: Measure your bust, waist and hips, and use our size guide to find your perfect fit.

Not sure if it’s right for you? We completely understand. While we can tell you all about it, the best way to know is to try it for yourself. That’s why we offer a risk-free 30-day money-back guarantee on every order.

If you’re not completely satisfied, simply return the product and we’ll give you a full refund.

We’re here for you around the clock. Our dedicated customer service team is always ready to help with any questions or concerns.
Click here to contact us.

Rachel K.

and over 10,000+ other people wear Frances Whitmore.

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Maximum flexibility

Comfortable fit and made from high-quality fabrics with sustainability in mind.

wrinkle-free

No more ironing: machine wash, hang up and done.

Breathable and quick-drying fabric

Fresh and comfortable all day long.

No smell

Neutralizes the bacteria that cause body odor when you sweat.

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Customers love Frances Whitmore

10-Year Anniversary Sale

To mark this special milestone, we’re offering up to 80% off a handpicked selection of our most-loved styles.

A heartfelt thank you to every woman who’s been part of this journey — your elegance and confidence have inspired us every step of the way.

With love and gratitude,
Frances Whitmore

Trusted by 10,000+ Customers ❤️

Excellent

4.7

/ 5

Verified

This product surpassed all my expectations! The quality is outstanding, and it's exactly what I needed. I couldn't ask for more—absolutely perfect! This product surpassed all my expectations! The quality is outstanding, and it's exactly what I needed. I couldn't ask for more—absolutely perfect! This product surpassed all my expectations! The quality is outstanding, and it's exactly what I needed. I couldn't ask for more—absolutely perfect!

Emma Smith

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Olivia Johnson

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Ava Williams

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Emma Smith

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Emma Smith

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Emma Smith

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Emma Smith

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Olivia Johnson

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Emma Smith

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Emma Smith

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Ava Williams

FAQs

Once your order has been confirmed, you’ll receive an email with your order number.

To track your order, simply visit our Order Tracking page and enter your order number or email address.

You can return items within 30 calendar days of receiving them.

Return delivery costs are the responsibility of the customer.

Approved refunds will be issued to your original payment method.

For more details, please see our Return Policy.

We’re here for you around the clock. Our dedicated customer service team is always ready to help with any questions or concerns.

Click here to contact us.

Orders are typically processed within 3 working days of being placed.

Yes, the following exceptions apply. Partial refunds may be issued for items that:

Show signs of use
Are not in their original condition
Are damaged or missing parts (not caused by us)
Are returned more than 30 days after delivery

For full details, please refer to our Return Policy.

FREE DELIVERY

All orders within the United Kingdom include free delivery and are fully insured with tracked shipping.

30-DAY MONEY-BACK GUARANTEE

You can shop with complete confidence thanks to our 30-day money-back guarantee. Simply return your items within 30 days for a full refund.

SECURE CHECKOUT

You can pay for your order securely and conveniently using credit card.